The magicJack Pro seemed like a winning product. They clearly say on their website
Use our Phone Service for free, make all the free calls you please. 100% Risk FREE – you pay nothing.
When I first plugged in the unit, and the registration process stated, I got a bad feeling. High pressure buy-buy-buy screens, but there was one screen I could not ignore: I could not get a Canadian number without paying $10.
Installation was easy, and making outgoing calls worked like a charm; but incoming calls with very inconsistent. 4 out of 5 calls simply went to voice mail.
After approximately 4 hours of dealing with live chat tech support, changing router settings, reinstalling, etc., etc., the system eventually would not accept ANY incoming calls.
I purchased the unit from London Drugs, who I highly recommend for computer accessory purchases, and the return process was uneventful. So what about that $10US I paid for the Canadian number? This is what live chat told me:
It is our policy not to refund any purchases made during the registration process
This product is immature, but even when it’s growing pains are complete, I cannot endorse a company that boosts a risk-free trial that has a policy to screw it’s customers during the registration process.