Brother DCP-7065DN keeps asking for New Toner

First insure you have upgraded the printer to the latest firmware


Open door

press ‘clear’

press ‘start’

down arrow

up arrow

press ‘ok’


Factory reset — not recommended

press ‘menu’

press ‘start’

up arrow 4 times

maintenance 01


maintenance 99



24 thoughts on “Brother DCP-7065DN keeps asking for New Toner

  1. abraham February 8, 2012 / 5:44 pm

    thanks man you really helped me …. i love you LOL!!!

  2. bob February 16, 2012 / 1:14 pm

    it works. thanks for the tip,

  3. sinth February 27, 2012 / 9:19 pm

    The first option worked for me, although I didn’t upgrade the firmware.

    Exactly what did this do to the printer?

    • Cowboy March 4, 2012 / 4:12 am

      Reset it to factory state

      • sinth April 8, 2012 / 9:57 am

        Cowboy, I think that’s the second option. I’m curious what the first option does?

      • sinth April 8, 2012 / 10:02 am

        Sorry, to rephrase, I’m curious what the difference is between the two factory resets?

        Curiously, the reset instructions in the manual is different to both of these!

  4. Clauds May 22, 2012 / 7:59 am

    AMAZING!!! So simple, I looked everywhere for this advice and finally found it! Thank you

  5. xClypto June 21, 2012 / 5:55 pm

    Thanks, you helped me out with this.

  6. dr August 3, 2012 / 10:05 pm

    Yehaw cowboy — thanks for the help!

  7. AK March 4, 2013 / 7:36 am

    you sir are the best! really important document is printing, shit error keeps coming up, panic sets in, need printed ASAP, method 1 works and all is well. Screw brother unstable POS errors! Thanks again!

  8. Coast Ranger April 25, 2013 / 3:46 pm

    Presh dude. It worked right away on one of the starter cartridges supplied with a new printer.

  9. Pepper August 30, 2013 / 2:05 am

    The first option Worked!!
    I didn’t update the firmware but I just purchased this machinea month ago
    You are a super hero man…!!!
    Thank You!!!

  10. Mark October 17, 2013 / 9:31 pm

    Thanks so much! Worked so much better than even CONGRESS! Wish we could push a few buttons to get rid of THOSE bums, too, and start over!
    Thanks again, Mr. Cowboy!

  11. Sotowife November 24, 2013 / 6:08 pm

    I’m a computer dumb house wife and you saved me!!! thank you thank you!!

  12. cchrisc3 December 14, 2013 / 1:58 pm

    Thank You! The first option worked. I tried the second option to attempt to reset everything back to factory but I noticed the page count remains. Is there a way to reset page counter also? Is there a publication indexing what the “maintenance” codes do (“maintenance 01”, “maintenance 99”,etc)?

    • Cowboy March 27, 2014 / 12:47 am

      Sorry, I don’t know what the other codes do.

  13. Bill January 12, 2014 / 12:54 am

    Mechanically resetting the gear wheel, which many sites direct, does nothing for a dcn7065dn. This is perfect. no muss no fuss.

  14. Maureen February 11, 2014 / 7:34 pm

    Thank you! This is really helpful. I bought some off brand cartridges on Amazon. They print fine but I was getting the annoying message. (Don’t know that it had anything to do with the brand of the cartridge, since I’ve gotten pre-mature messages with OEM cartridges as well.) In any event, your advice fixed it. FYI, I posted a link to your page in the answers section of the product page on Amazon.

  15. Rabbit February 17, 2014 / 6:05 pm

    Thank you so much!! Back to normal!

  16. AreCF March 29, 2014 / 4:20 am

    Thank you very much for your help! I have several Brother printers. They are very good, very durable printers. In my DCP-7065DN, the error message telling me to open the front cover and replace the toner cartridge appeared. I tried several Brother cartridges that I had refilled & reset the flag gear. None of these approaches worked to eliminate the error message on the DCP-7065DN, even though these cartridges worked fine in an HL-2280DW printer. I tried your reset method #1. The LCD panel indicated “accepted” but did not eliminate error message. I then tried your reset method #2. This indicated that the printer was reset, but did not eliminate the error message. I then I tried your reset method #1 again. This time, indicated accepted and eliminated the error message. All with the toner cartridge for which the error message originally appeared. Conclusion: You may need to perform a factory reset prior to executing your reset method #2. AreCF

  17. March 31, 2014 / 4:48 am

    thanks a lot!! 1st one worked for me..

  18. JMK April 20, 2014 / 7:29 pm

    Thank you, it is late and I have stuff that has to be printed now. Saved my butt. The best to you and yours.

  19. poorni June 16, 2014 / 11:46 pm

    Thank you the first option worked for me

  20. paygep August 4, 2014 / 7:14 pm

    Oh wow! The first option worked! It says “replace toner” when I KNOW there’s more in there! And there you go, reset and now it’s printing like a champ! Thanks for helping me avoid their “replace toner” scam!

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s